Terms of Services

Welcome to Shopheavens. By visiting our website or purchasing any product from us, you agree to follow the Terms of Service outlined below. Please read them carefully, as they explain your rights and responsibilities when using our store.

Use of Website:

  • Our website and services are provided strictly for personal and non-commercial use.

  • You must be 13 years or older to place an order at Shopheavens.

  • You agree not to use our website for any fraudulent, harmful, or unlawful activity.

Product Information:

  • We strive to provide accurate, clear, and updated product descriptions, images, and details.

  • Slight variations (such as color differences due to screen display) may occur.

  • Product availability may change at any time without notice.

Orders & Acceptance:

  • Submitting an order on Shopheavens is considered an offer to purchase.

  • An order is considered accepted only after successful payment confirmation.

  • We reserve the right to cancel or reject any order due to reasons like unavailable stock, pricing mistakes, suspected fraud, or any other valid concern.

  • If an order is cancelled after payment, a full refund will be issued according to our Return & Refund Policy.

Pricing & Payments:

  • All prices are listed in USD (U.S. Dollars).

  • Applicable taxes and a fixed $30 shipping fee will appear at checkout before you confirm payment.

  • Full payment must be made at the time of placing the order.

  • Accepted payment options are detailed in our Payment Policy.

Shipping & Delivery:

  • We currently ship only within the United States.

  • Orders are processed within 1–2 business days, and total delivery time is estimated between 4–9 business days.

  • A flat shipping fee of $30 applies to every order.

  • More details can be found in our Shipping Policy.

Returns & Refunds:

  • Customers may request a return within 30 days of delivery, as long as all conditions in our Return & Refund Policy are met.

  • Refunds are issued within 10 working days after inspection of returned items.

  • No restocking fees are charged.

  • Exchanges are not offered.

Customer Responsibilities:

By placing an order, you agree to:

  • Provide accurate billing, shipping, and personal information.

  • Ensure someone responsible is available to receive the delivery.

  • Follow return instructions correctly to qualify for a refund.

  • Use our products only as intended and described.

Limitation of Liability:

  • Shopheavens is not responsible for indirect, accidental, or consequential damages resulting from product use, delivery delays, or website downtime.

  • Our maximum liability is limited to the purchase amount of the product(s) involved.

Intellectual Property:

  • All content on this website, including text, images, designs, and logos, is the property of Shopheavens and protected by intellectual property laws.

  • No content may be copied, reproduced, or distributed without written approval from Shopheavens.

Third-Party Links:

  • Our website may include external links for user convenience.

  • Shopheavens is not responsible for the content, privacy policies, or practices of any third-party sites.

Governing Law:

  • These Terms of Service are governed by the laws of the United States and the State of Arkansas.

  • Any disputes will be resolved under the relevant local jurisdiction.

Policy Updates:

  • Shopheavens may update or modify these Terms of Service at any time.

  • The most recent version will always be available on our website.

  • Continued use of our website or services means you accept the updated terms.

Contact Us:

If you have any questions or concerns about these Terms of Service, please contact us.

Business Information:

Business Name: Shopheavens
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: info@shopheavens.store
Business Address: 7547 Farm to Market Rd 1459, Sweeny Texas 77480, United States